Food Plans in Hotels

1)American Plan(AP)- Full Board Plan American Plan means that apart from room rent hotel tariff includes all 3 meals as well Breakfast, Lunch and Dinner. 2)Modified American Plan(MAP)- Half Board Plan Modified American Plan means quoted rates include two meals a day, namely breakfast and either lunch or dinner. 3)Continental Plan(CP) Under Continental Meal Plan, room rent and complimentary free breakfast are included in the tariff. 4)European Plan(EP) European Plan will mostly have the lowest tariff in a rate card because it includes only room rent and no meals. 5)Bermuda Plan

Tourism Trade Bodies

Adventure Tour Operators Association of India Association of Domestic Tour Operators of India Hotel Association of India India Convention Promotion Bureau Indian Association of Tour Operators Indian Heritage Hotels Association Indian Tourist Transporters Association Federation of Hotel and Restaurant Associations of India Travel Agents Association of India Travel Agents Federation of India

Basics of billing

1)Always keep the till area clean 2)Arrange the coins/cash in a neat pile 3)Keep your cashier kit ready 4)Ensure a stock of 2-3 extra bill rolls 5)Keep the free gifts on the free gift rack 6)Remove Basket/trolleys kept near the scanner/till 7)Ensure all 3 sizes carry bags are available and arranged neatly