Friday, 14 February 2014
Cutomer Service
The customer is the business’s biggest asset.The customer pays all our salaries wages and bonuses.The customer will go where he/she receives the best attention. You must be your customers’ best choice. There is no profit, no growth, no jobs without the customer. There is a strong link between better service and business growth.
Today,Most business are obsessed with the customer and delivering satisfaction.
Preparation: Before the Sale in Service Industry
1. Check your appearance.
2. Know your Work Location.
3. Know your Inventory.
4. Know your products.
5. Know your schemes.
6. Know your competitor.
7. Know your trends.
8. Know your customer/Consumer.
9. Is my Section everything is right.
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