Wednesday 21 August 2013

Job Responsibilities of a Front Office Assistant


At Reception:-

Promptly and courteously welcome, 
  register guests and assign them rooms.

Calculate Room Availability position and 
 prepare room reports and occupancy 
 statistics.


Update the Room Rack/ Information 
 Rack regularly.

Duties of Front office assistant


Front Office Assistant -

Reservations
Check-ins
Guest inquiries
Room changes
Coordinate with other departments
Check-outs
Telephone

Complaint Handling