Friday 14 February 2014

Cutomer Service

The  customer  is  the  business’s  biggest  asset.The  customer  pays  all  our  salaries  wages  and  bonuses.The  customer  will go  where  he/she  receives  the  best  attention.  You  must  be  your  customers’  best  choice.  There  is  no  profit,  no  growth, no jobs without the customer. There is a strong link between better service and business growth. Today,Most business are obsessed with the customer and delivering satisfaction.

Preparation: Before the Sale in Service Industry

1. Check your appearance.   2. Know your Work Location.    3. Know your Inventory.   4. Know your products.   5. Know your schemes.   6. Know your competitor.  7. Know your trends.   8. Know your customer/Consumer.   9. Is my Section everything is right.