HOTEL MANAGEMENT
WRITTEN TEST Max. Marks 50
Q. Differentiate
between A la carte and Table d’ hote menu. (5)
iz- vk
yk dkVZ ,oa rkcys nh gksr esU;w
ds chp esa vUrj crkb;sA
Q. What are the
different kinds of services? Kindly elaborate. (10)
iz- lfoZl ds fofHkUu izdkjksa ds ckjs esa
crkb;sA
Q. Define the
following terms: (10)
iz- fuEufyf[kr dh ifjHkk"kk crkb;sA
·
Cover (doj)
·
Cruet Set (dzq,V lsV)
·
Check (psd)
·
Twin Room (V~fou :e)
·
King Size Bed (fdax lkbt csM)
·
Amenities (vesfuVht)
·
Scanty Baggage (LdSUVh cSxst)
·
Overstay (vksoj LVs)
Q. What are the
different phases of a guest cycle? Describe the activities a guest goes through
in these phases. (10)
iz- xsLV lkbdy ds fofHkUu Qst
D;k gSa\ bu Qstksa esa xsLV dh xfrfof/k;ksa dh O;k[;k dhft, A
Q. What are the
different methods of making a reservation? Briefly explain. (5)
iz- vkj{k.k djus dh fofHkUu fof/k;ksa dh
C;k[;k dhft, A
Q. What do you
understand by the following room status? (5)
iz- fuEufyf[kr :e LVsVl ls vki D;k le>rs
gSaA
·
Vacant Clean (oSdsUV Dyhu)
·
Out of Order (vkmV vkWQ vkMZj)
·
Do Not Disturb (Mw ukWV fMLVcZ)
·
Occupied (vkWD;wikbM)
Q. What are the different meal plans followed by hotels? Please
explain. (5)
iz- fofHkUu izdkj ds ehy
Iyku ds ckjs esa crk;sA
No comments:
Post a Comment