Check-out Procedure

nPolitely ask the guest to return the room key

nInform Housekeeping to look in the rooms for mini-bar consumption and forgotten items.

nPresent the bill to the guest

nWrite an invoice with information provided by the guest

nSettle the account according to mode of payment

nSay farewell using the guest’s name and extend an invitation to come again

nSort out any checks, credit card slips or cash

nSettle the account in the computer